• The InterAction^® Web ClientTM is easy to navigate, which improves overall usage and minimizes the need for training.
• My Watch List TM tracks all past and future activities and pushes valuable information out to the professional.
• Integration with Microsoft® Outlook®, Lotus Notes^® and Novell^® GroupWise® allows users to access valuable information and contribute to the system without leaving this environment. Calendar integration and activity logging is also available.
• Standard out of the box reports, including direct support for exporting contacts into Microsoft^® Excel and into Microsoft^® Word templates.
• Easily configure Web Client contact and searching capabilities.

Built-in Data Quality Functionality

• Innovative data quality tools provide data stewards with the tools necessary to ensure data integrity and reduce the ongoing total cost of ownership.
• Data Change Management functionality fosters company-wide sharing of information while providing the tools to ensure data quality over company contacts.
• Sophisticated algorithms for duplicate detection and matching help improve overall data integrity.
• Unique Find and Replace and Duplicate Merge features provide the ability to quickly and easily monitor and manage the firm or organization's data.
• Standard searches designed to uncover potential problems as a part of ongoing data maintenance.
• Folder Dependency Analyzer designed to replicate manual processes for automatically moving contacts in and out of mailing lists and other folders.

Lowering the Total Cost of Ownership

• The InterAction Web Client means a zero-client install for all users.
• Standard folders, additional fields and contact types provide immediate value out of the box.
• Web Client profiling tool enables a company to quickly create profiles that address the business needs of the firm or organization.
• All desktop software is installed using pure Microsoft .MSI technology to simplify the distribution of software.
• Full-featured upgrade tools available to enable a gradual transition to the latest version of InterAction from previous versions.

Uncover Valuable Content

• Powerful Relationship Map^™ feature enables users to uncover and leverage the network of relationships that exist within a firm or organization.
• Who Knows Whom^™ feature allows users to determine who else within a firm knows the contact and the nature and strength of that relationship.
• Our Related Contacts functionality reveals subtle interrelationships among clients and contacts that otherwise would be difficult to uncover.
• InterAction^® Application Collaboration^™ is an advanced tool for integrating and leveraging information from various third-party systems (e.g. time and billing, accounting systems).
• Optional industry-specific Related Modules provide the ability to track matters, engagements, opportunities and deals.

Extensible Platform Becomes a Key Business Application

• InterAction’s architecture embraces leading technology standards such as XML and Java, and extends it to enable access to your data from other third-party applications.

InterAction’s server-based COM API makes desktop integration with word processors and other applications easy to deploy

• InterAction supports one-way synchronization with Active Directory and can also import group or user information from external sources.

Designed for the Way You Do Business

• The My Contact Updates^™ feature allows users to subscribe to automatic updates for their contacts or review them manually to give them more control.
• Smart Connect^™ enables automatic connection of any contacts in a firm collection to those contacts already in the database – reducing the burden on the professional to resolve these contacts.
• Anonymous relationships can be designated and the relationship holder can receive communications from other users without revealing his/her identity.
• Security and proxy options provide easy access to user information and more control for the professional.

• Easily configurable,Web-based interface
• My Watch List
• Server-based bi-directional sync functionality for Microsoft Outlook, Lotus Notes and Novell GroupWise
• Automated e-Activities from e-mail or calendars
• Easy exports to Microsoft Excel and Microsoft Word templates
• Data change management and built-in data quality tools that ensure data integrity
• Relationship Map to expose critical relationships throughout the company
• Who Knows Whom
• Related Contacts
• InterAction Application Collaboration for back office integration
• Industry-specific modules to track matters, engagements, opportunities and deals
• Desktop API integration with word processing and productivity applications
• Desktop software installation using Microsoft
• MSI technology
• My Contact Updates and Smart Connect encourages professional usage

LexisNexis InterAction is the leading provider of CRM software and services, which enable professional services firms and other relationship-based organizations to create the Relationship Intelligence they need to uncover new business opportunities.

InterAction is easily accessed anytime, anywhere via an Internet browser or a Windows client, where professionals can view and manage information however they choose — through knowledge management platforms, corporate portals, intranets, extranets, and wireless devices — while retaining control over their personal information and relationships.

InterAction solutions are available to the Accounting, Financial Services, Legal, Management Consulting and other Professional Markets.